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While normally I would agree with everyone who has replied who say tell the one bad house to shove off, in this case I'm going to advocate something slightly different. Go to each and every one of your neighbors. Don't just hit the people who's yards hits yours, but everyone on your block, all the way around your block, and on the opposite side of the street all the way around your block. Find out if
any of them have any problems with the crowing. Or if any of them even know that you have chickens! Take a copy of the city ordinances/laws that deal with having poultry in your location. If people ask why you are asking, simply tell them that you are trying to be a good neighbor, and so far only one person in your area has complained at all, and instead of dealing with it nicely this person went straight to animal control and threatened you in person after animal control made a visit. Do not mention names, address or anything. Just play the good neighbor card. Do your best to find out if anyone else is upset by it, or just this one neighbor. After you get your "survey" completed, go to the one family that has a problem and let them know that out of everyone in the area, they are the only ones who have a problem with your legally owned property. And, at the same time invite animal control over. Have them in the backyard with you. Keep them there for an hour or more, while your chickens run around and do whatever they normally do during the day. Do not do anything different with them. Serve animal control cookies made with the eggs, and lemonade or something

Let them see what the true situation is for themselves so when they get another call they know how to handle it, and make sure you document the entire thing. But don't, ever, give in. Be nice, Be polite, Kill them with happiness and kindess, but never give in. If you do, they will run you right out of town and you will always regret it.
Matthew Ryan