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I do have a friend down the street that can help me. Do you suggest trying to remove the white stuff? Or would that make it worse? Can I use eye wash from the store for humans?It would help if you could get another pair of hands to treat her. It may be easier to have everything read, and grab her off the roost early in the morning, and then repeat that in the evening when she goes to roost. A red light on a headlamp flashlight works well for this. They do not know that you are sneaking up on them.