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[casportpony]

Quote:

-Kathy

 

[Nifty-Chicken]

For those having this same problem, our tech team has requested that we get very specific information in order to help troubleshoot issues like this. The details are here: https://www.backyardchickens.com/t/...with-byc-website-troubleshooting-tech-support

Basically, these are the bits they require when we submit a bug report, and without this info, they aren't able to supply us with much support:

Help us help you - when reporting a bug, use the following template and include as much of this information as you can:

• Reproducibility: Were you able to reproduce this problem consistently?
• Repro Steps: What steps did you take to reproduce this problem?
• Expected: What action did you expect to occur when this bug appeared?
• Notes: Any additional information that will help us diagnose the issue
• Browser, active browser add-ons, and operating system
• URL where the issue occurs

 

[speckledhen]

okay, there you go.