It may just be resting, hatching is very hard work for them and they take long breaks. That's why the hatching process takes a long time and should not be rushed. How long has the egg been pipped for now?
When a chick pips, it can remain in this position for 24 to 48 hours. During this time the chick is absorbing the last of the egg yolk and detaching blood veins from inside the egg shell. So what ever you do, do not try to break it out. When it has gone through the entire process of what I just described, it will zip out.
Welcome to BYC and the coop! There's a lot of great peeps here! Feel free to ask lots of questions. But most of all, make yourself at home. I'm so glad you decided to joined the BYC family. I look forward to seeing you around BYC.