getting new chicks from cackle?

Discussion in 'Raising Baby Chicks' started by minicows13, Jun 15, 2008.

  1. minicows13

    minicows13 Hatching

    Jun 15, 2008
    I'm a bit worried about ordering from cackle.

    from what i have heard, the customer service isnt all there.
    however no one mentions that their birds have died.

    should i order from them?
    there one of the few hatcheries that ship a min. of 15 birds, which is what i can only manage right now.

    any other hatchery suggestions?

  2. pattee

    pattee Songster

    Apr 18, 2008
    Seattle Washington
    I've never heard of this hatchery any one else?
  3. lovemychicks9

    lovemychicks9 Songster

    Apr 29, 2008
    South Carolina
    Try Ideal they have allow a very small order I am getting only 6 from them next week and they have a 20 dollar minium order and that can be for anything they sell. My order is just over 20 dollars and that includes the very inexpesive insurance for them to ship. I hear that My Pet Chicken is very good also.
  4. lovemychicks9

    lovemychicks9 Songster

    Apr 29, 2008
    South Carolina
    Yes I have heard alot of members using cackle with very good feedback. Just they have not the best customer service but alot of folks order from them.
  5. FrontPorchIndiana

    FrontPorchIndiana Songster

    Mar 8, 2008
    My girls are two weeks old and seem perfectly healthy. I didn't loose any of them. They even sent an extra. I didn't have any problem at all with Cackle's service. I placed my order, waited for confirmation then picked up the chicks at the post office. Smooth as silk. Now if you change your mind a week after you've ordered them, try to call to cancel or change or order or whatever, that seems to be when folks are having problems. But as long as you are patient with the process, it's worth the wait.
  6. New2Peeps

    New2Peeps Songster

    May 11, 2008
    I have 4 chicks from Cackle, via my local feed store. I wanted 3 but got an extra just in case and they are all happy and healthy. No problems at all with them.
  7. NEK38583

    NEK38583 Songster

    May 17, 2008
    Sparta, TN
    Honestly, Cackle has very good chicks at very good prices. It is just that they are slow. The reason they are slow is that they are getting so many orders that it is taking them a while to fill all of them. If you want a good-healthy bird and don't mind waiting I would order from them. If you don't want to wait. I would go with another company. Cackle has nice people working for them like I said it is just slow.
  8. cbrink

    cbrink In the Brooder

    Jul 8, 2008
    The only thing worng with there customer service I find there phone is always busy.Seems like they have one phone for the whole place. I had a order that the post office routed worng and most of the chicks showed up DOA so Cackle replaced all 15 for me.
  9. Heather J

    Heather J Songster

    May 29, 2008
    I ordered from Cackle last spring. I got their frying pan special (25 heavy birds which all turned out to be roos--I knew it would probably happen, so no big deal. this time I made sure to get some pullets) and their waterfowl special which was 4 geese and 6 ducks. Two of the ducks were DOA, and I lost one chick (a packing peanut) about four days in, but everyone else was healthy and happy. One duck has a crooked neck, but he seems to get along fine, and he looked perfectly normal when they arrived.

    They even refunded me a few dollars for the dead ducks, even though I got a killer deal on them. I ended up with 1 gander (White Chinese) and three geese (white Chinese, Talouse, and African), 3 drakes (2-white Pekin, 1 khaki Campbell) and 1 duck hen-a Cayuga. I ordered online and received confirmation in the mail a few days (maybe a week) later.

    When I called about the dead ducklings, I did spend a while on hold, but they were very nice, and though it took several weeks for the refund to come through on my debit card, it did come, so all in all, it was a good experience for me. They were more than a month from order to ship dates when I got mine, but I ordered much earlier in the year, so you might have better luck now.

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