Granny's gone and done it again

Yesterday I was on the phone a long time trying to order his humira from the specialty pharmacy and the girl wouldn't order it because she said I have the address wrong she can't find his account. I even got an envelope to read of the address. She said she can see the address but can't tell me what it is. I told her they delivered his medicine to this address in October. She was going to hang up so I asked for the supervisor. She said that doesn't help until I get the address right. After much arguing she got the supervisor who found the account. I asked her not to order it till I call back. Then I asked the Drs office to send the prescription to the company we used to get it from. The Drs office had mistakenly sent the prescription to this company and they are dreadful to work with.
So the Drs office cancelled the order and sent the prescription to the company we used to be with.

I'm getting plumb tuckered out getting no where
 
Have to remember, those that are telling you what you can have are only going by the ..set..rules. They didn't make them. :)
They also have so much work since the shut down, do you think more mistakes get made with less employees and more work.... And rules changing?
When I tried to change the address, they all gave me different answers
 
72Nd Birthday GIF
Old Lady Birthday GIF by Macklemore
 
They also have so much work since the shut down, do you think more mistakes get made with less employees and more work.... And rules changing?
When I tried to change the address, they all gave me different answers
I think that has always been the state of civil service. Half of them don’t to anything and the other half don’t seem to care.
 

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