Jenny was that way, a bit, when we got her. She'd hang her head and look fearful, wouldn't look at you, and she woulcn't come either. I really wanted to change her name but couldn't come up with anything better so I just made sure whenever I said it I used a soft, loving tone and handled her very lovingly so she would have good associations with it. She's a lot better now. She's come such a long way! She comes to me almost all the time, and to other family members sometimes. She doesn't bark at Melissa any more. I think she looks like her former owner.