We recently ordered from Valley Hatchery because our roo isn't giving us chicks like he used. We had an absolutely HORRIBLE experience.
We ordered 15 Silkie chicks, they said they added 4 to the order for a total of 19. Only 18 were shipped however.
They arrived with 7 dead in the box that they were packed in like sardines - I'm stunned that any were alive if you ask how I really feel. So, that took us to 11 live birds, but 2 died last night, likely from exposure during the trip, and 2 more died this morning.
Of the remaining 7 birds, 2 more are struggling to make it and will likely die as well.
For those that don't know me, my husband and I are seasoned chicken-keepers with extensive knowledge of chickens in general and Silkies especially. We keep extensive amounts of first aid products, vitamins & nutrients, and a slew of specialty items on-hand for tending to ailing birds. In short, we're not new to this.
Out of 18 birds, we feel like we'll MAYBE have five that survive and none of those are my beloved blue Silkies (all of them perished). I've cried for nearly 24 hours over this and can't believe this has been such a disaster.
I don't know for sure how much this was the fault of Valley Hatchery, but a 28% success rate of delivering viable birds to a buyer is not a good look. Having learned what I did on this first-time order of any bird by mail, I'll say this: I'LL NEVER HAVE CHICKS SHIPPED AGAIN! I never want to put another bird though that and think it should probably be illegal...
This was, and still is, a HORRIBLE experience, having to triage and nurse chick after chick only to have it die. HORRIBLE!!!