Hatchcraft hatcher leaking

KsKingBee

Crossing the Road
12 Years
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I have both an incubator and hatcher made by Hatchcraft and love them both! But the hatcher is leaking water out of the front door and I am wondering what is causing that and how to fix it. The humidity is right at 65%, the chicks hatch out well but I don't think that there should be puddles under the front of the unit or mold growing inside. The weather stripping around the door is like a soaked sponge and we are getting water damage to the wood floor under it.
 

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