HELP brinsea octagon 20 advanced with humidity pump

[taffs]

i have recently brought a brinsea octagon 20 advanced with humidity pump, its been 4 days now and the humidity pump has not pumped any water into the incubater.....
can any 1 help me its my first time hatching...

 

[FireTigeris]

Does it need any humidity?

 

[taffs]

i dont really know as ive set the eggs in incubater....sorry im new to this its my 1st time
i was told that it should have water in the incubater when you set the eggs...

 

[taffs]

at what point should 1 add water in the incubater

 

[WyoChickenMamma]

If you have the humidity pump you should not need to add water to the inside of the incubator. I let the pump do the work. If you have not had it cycle on and off and add any water in four days I would make sure you have all the connections made including the line (electrical) that connects the pump to the incubator. You should see on the digital read out on the top what the temp. is and what the relative humidity (RH) is currently inside your incubator.

 

[taffs]

it reads temp at 37.5 and humidity reads 43 % but that with me putting water in the incubator myself.....
the humidity pump has not pumped any water to the pad in the incubator.....