Lots of people love their hovabators. I couldn't stand mine but whatever works for you. Time will tell once you have used it whether it is a good one for your situation.
Congrats on your new bator... I got myself a hovabator 2362 (The one with two small windows and fan)... With the bad temp fluctuations my house can have, I must say that it works awesome!!!! I SHOULD have fuzzy butts hatching tomorrow! I absolutely love it and I'm glad I chose the one I did!! VERY HIGHLY recommended!
I just hatched 9 out of 12 eggs for my first time with a hovabator 1602n. I am very happy at the percentage rate for just starting out. Follow the instructions,keep an eye on things and you'll do great.