I'd call her or go sit down with her.
I work for a university & there's an admin who is increedibly rude by email & voicemail but very nice in person. She's got an awful reputation but everyone keetows to her. It's like she thrives on having this power over people. I can't stand it. A faculty member, who I like, tends to read only the 1st line of an email then insert her own rhetoric into the remainder of what she hasn't read and go off the deep end. I gave up and only call her, then send an email to follow up so that I've got a written record of our conversation.
Disarm this person & take away the opportunity for a snarky email that she can misinterpret. In person or over the phone will do a lot to mend bad feelings here (justified or not).
I work for a university & there's an admin who is increedibly rude by email & voicemail but very nice in person. She's got an awful reputation but everyone keetows to her. It's like she thrives on having this power over people. I can't stand it. A faculty member, who I like, tends to read only the 1st line of an email then insert her own rhetoric into the remainder of what she hasn't read and go off the deep end. I gave up and only call her, then send an email to follow up so that I've got a written record of our conversation.
Disarm this person & take away the opportunity for a snarky email that she can misinterpret. In person or over the phone will do a lot to mend bad feelings here (justified or not).