Please, email for the best service for all our products, parts, and related
issues.
To check Your Order Status: Please, click on the My Account tab at the top. After login, select Account Information. You will see all the orders that you have shopped with us. Click on any order to check its status. You can also use the direct Order Status Check page (Order ID and Order Password are required).
Other Contact Methods Issues Related to Refund or Return: Please click on our Refund Policy Issues related to Warranty: Please click on Warranty
Our fastest and preferred method of communication for all issues and questions is email.
[email protected]
You may also call us from most land phones in the world. Please, note that emails are our fastest and preferred method of communication for reducing our overhead costs. USA Customers: 912-239-5612
Canada Customers: 226-444-9021 Phone: Worldwide Toll Free 1-888-504-1113 Fax: Worldwide Toll Free 1-888-504-1113 For questions related to our payment methods, please click on Accepted Payment Methods For mailing, please, email us for details. We have multiple warehouse locations. USA mailing address: North America Authorized Sales and Services: Rcom CMPNY P O BOX 780871 Wichita, KS 67278-1038 U.S.A. Rcom CMPNY 11108 E. Bellaire Wichita, KS 67207 U.S.A. South Korea Head office: 3, Yanggeun-ro 287beon-gil, Yangpyeong-eup, Yangpyeong-gun, Gyeonggi-do, South Korea