I am getting furstrated with RUDE PEOPLE!!!

It is not only store employees that are rude. I work in a deli that serves hot lunches. We often get people in there that just DEMAND that they get what they want with no regard to other customers or staff. We are often treated like we are there just to serve them and do their bidding. I have often wanted to toss some persons lunch right in their face just to teach them courtesy. But in our store the customer is ALWAYS right!
 
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I sometimes wonder what it would be like to run a store where the customer is not always right, and the employees are given the right to toss rude customers out on their posteriors if they want to. Would it lose too much business? I certainly know I'd want to give them mine!
 
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... rude people stink
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Yes, thats why I called before I pulled my little trick. I was polite to him over the phone while explaining the situation, bceause as I said before, it was in no way his fault- and I think that helped my case. In addition, he agreed that this should have never happened, and indicated in a round about way that it was not the first complaint he has recieved about "Mary".

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As you stated, the4heathernsmom, that is no reason to treat others rudly. Things have happened to me, bad and good alike. Horrid things have happened to me. I try my best not to take it out on other people. That is not saying I have never been rude to someone, because I have- but I was raised to recognise my mistakes and take ownership for them. I apologize immediatly. Stuff happens, I get that, but it seems to me that alot of people have forgotten their manners- either that or they never learned them in the first place. How sad...

ETA: Wow! Thanks to everyone who has weighed in with your opinions! I have never had a topic of mine get 7 pages long before!
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I admire you, being a nurse, and putting up with all sorts of stuff. Let's see. I am trying to think of a positive side.... He's not YOUR husband, maybe?
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On a positive note; I wish the media would have focused more on what Beyonce did at the MTV awards than what the other idiot did. The lady has class...... and I was thrilled it was showcased on a show that teens were watching.
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That was a major manners lesson the media missed out on......
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