Yeah, that sucks. Little is as deflating as gettin' a sodden egg box in the mail. Talk about your ruined moments. All that waiting and then bammo - nothing! So sorry.
But there is little you can do now, really, except look to the future.
You can howl for a refund, and you may get one. I hope so.
You could also put your heads together, determine what went wrong and try another shipment. Your seller might appreciate the conciliatory gesture.
I have never tried for insurance on eggs. Even with insurance, I doubt you will find collecting on it is worth the trouble.
You may be a newb to shipped eggs. May I recommend some things?
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RELAX.
These are chickens, not treats in the candy store window. There is a continuity to them that you don't find with many other goods. This means...
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You dont need to be in a hurry.
Most sellers on
ebay, today, will have eggs on an ongoing basis. Ask all your questions now, BEFORE you bid. If you miss the auction this time, ask when they will have more eggs to sell. Chances are good it will be very soon.
These two alone will save you much grief.
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Ask for references
Other happy buyers will understand your trepidation and will give them, in my experience. There is nothing like referrals to make you and the seller feel good.
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Have them email you pics of how they pack.
If your breeder has only a few shipments to his/her credit, they may actually need a little guidance. Expect them to make corrections if they need to and to NOT send eggs until they do. But dont start out by being a butthead... they SHOULD know what they're doing, but they may need a little gentle educating. I've seen it happen.
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Try to avoid ebay - unless you can determine the sellers record of success.
Some of the best breeders/sellers I've used were found on
ebay; people I have gone back to. Alas, some dolts are out there, too, and it is up to you to weed them out.
WARNING: Shamless Plug Ahead:
Be advised, you have some of the best sources for eggs you will want right here on the two BYC's. With about every breed under the sun represented by someone, if they don't have what you want they probably know who does.
As always, the oldest rule in the book applies here:
"Caveat Emptor" - Buyer Beware. DO your due diligence and
know your breeder. Once you find good ones, stick by them or those others they recommend.