I cannot create a Web Page?

Discussion in 'BYC Website & Forum Feedback & Announcements' started by Mrs. Fluffy Puffy, Jan 12, 2013.

  1. Mrs. Fluffy Puffy

    Mrs. Fluffy Puffy Fluffy Feather Farm

    15,958
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    Jan 26, 2010
    Texas, Panhandle
    I've tried all day to create a web page, I'll Preview it and then push Save... it said there were errors and the page was locked. Any help would be great. Thanks

    ~ Aspen
     
  2. Nifty-Chicken

    Nifty-Chicken Administrator Staff Member

    Please look through this article here: Troubleshooting BYC Problems, Bugs, Error Messages & Other Issues

    After reading that, return here with answers to these questions:

    • Describe your problem in as much detail as possible!
    • What is the URL of the page that you had problems?
    • Did you receive any error messages? If yes, what were they? (please copy and paste the entire message, screenshots are best)
    • What were the exact steps you took before having the problem? Please be as specific as possible so we can reproduce exactly what you did. Go step by step, provide links, details, clicks, etc.
    • How long has the problem been happening? When did it start? If only one time, what day and time did it happen?
    • VERY IMPORTANT: Which browser and version are you using (eg., Firefox 3.5.9, Internet Explorer 7, etc.)
    • Have you tried disabling all your browser plugins and/or extensions? (Some of these conflict with website features and tools)
    • Have you deleted your internet cache / browser history of files and tried again?
    • VERY IMPORTANT: Have you tried a different browser (we suggest Google Chrome or Firefox)?
     

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