I ordered a bunch of chicks from Privett Hatchery, against my better judgement. Their customer service is horrible every singe time when I have called there in the past. I used to get an order here and there through Texas Poultry that would drop ship from Privett. Then, last year, a big order just never showed. So, Texas Poultry had them re-ship. Second order never showed. Disgusted, I just got a refund. A few weeks ago, I was in a bind to get particular breeds that my customers have been asking for. And, Ideal (a FANTASTIC hatchery that I have never had problems with and who's sexing is better than 95% although they only guarantee 90% girls) is sold out of everything for weeks and weeks. I decided to give Privett another try. Needless to say, the chicks never showed up. The last priority mail truck has been to my Post Office and no chicks. DH called Privett earlier today and they said the order shipped, but "if they don't arrive we can just re-ship...hahaha". WTH? How about you DO WHAT YOU SAY YOU WILL. Especially since they charged our Credit Card. NEVER EVER AGAIN from Privett Hatchery.....Unbelievable.... Now I feel a teensy bit better.