(I was wrong!!)Pretty disgusted with Murray McMurray Hatchery

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I would, because I dont buy in cities. And I go to their houses to pick up and meet their flocks first. I do business with people I dont know but that have good reputation in the community, I ask around. Im not an irresponsible or naiive farmer. Good luck to you, too ❤️
 
I made my order IN the beginning of FEBRUARY


The week it was supposed to ship, they called me, "OH I AM SORRY, WE COULD NOT FULFILL YOUR ORDER, IT WILL HAVE TO BE NEXT WEEK."

After FOUR MONTHS they *couldn't fulfill my order of 6 chicks*

Then, I get a text/email at 8pm tonight saying they shipped.

I check the tracking number, and despite the fact that I spent $48 on overnight shipping, they sent it the shitty slow way, and it says it won't arrive until THURSDAY.

In this heatwave, I'm pretty sure I'm going to open a box of dead chicks.

I'm disgusted. What a waste of life.

(1) They should not have sent chicks this week AT ALL DUE TO THE WEATHER.
(2) They should have offered apologies and refunds or exchanges or changes.

But no. Just want to keep that bottom line rolling. d i s g u s t e d. I should have cancelled and refunded the order myself long before this, I will never ever buy chicks in the mail ever again.

If I somehow miraculously get a call tomorrow morning for the chicks, I'll happily, HAPPILY eat crow.

But somehow, I doubt it.


(Edit: they chicks arrived in less than 24 hours safe and happy and I completely overreacted like a crazy person. I'm sorry y'all! But I am so glad I was wrong!)

Edit#2: USPS never showed them ever having left Iowa. That was the source of my stress and anger. No reason other than that.
You are allowed to be upset! Their communication STINKS! If you send them a civil note explaining the anguish and stress their lapse caused, you may actually get a credit towards another purchase. Big business needs to keep us peons happy!
I know it's been awhile. How are your youngster faring, long-term?
 
'Well known' individuals in the community with good reputations are not considered strangers.
They are strangers to ME smh.🤦‍♀️ I dont know them from Adam so yes theyre strangers. I would not leave my kids with them
 

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