I have an EE Pullet named Marilyn, every day i have to use warm water to soften up the flaps of feathers over her ears and then sometimes pull chunks of cheesy looking wax out of her ears. It obviously bothers her because she scratches at them all the time and yawns a lot. I just keep on cleaning and it isn't getting any better. Is it an infection? or does she just have a lot of goop in her ears?