I work in an Extension office and the 4-H secretary just called me. Seems a grandmother just bought an incubator for her 9-year old granddaughter for Christmas and wanted to know where they could get eggs. I'm supposed to get back to this lady since I'm now the unofficial chicken person around here. I could point her in the McMurray or Ideal direction. The local Southern States is out - I know that. I just have a problem simply answering her question because I know there's much more involved than throwing a few eggs into the thing and reading some directions. How can I tactfully convey that to this lady? I don't want to overwhelm her or step on toes but at the same time I want them to realize what all's involved. Apparently she's all excited about this gift for this kid. Part of me wants to say, "if you were gonna be this stoked over this gift...why in the name of pete didn't you do your HOMEWORK on it???"