For the NR360? I haven't had one break from higher than average use for two years yet but I can't lie, I broke one because I was clumsy and slammed one on the hardwood floor, empty after cleaning it, fortunately (I used to have 3 NR360s). I'm sure it could have been fixed if I were savvier with the inner workings of electronics but sadly I couldn't figure out how to fix the fan and never took the time to rig anything else in there so the answer is, yes, I broke one, lol. I'm not sure the replacement plan will cover clumsiness though?