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Hi. I wasn't "covering" and I'm not sure what you mean. Like everyone else here, I'm not sure what could be wrong with your chick. Unfortunately, I couldn't find the post I was thinking of at the time I answered your email, or I would have simply directed you to a link. However, here's one:
https://www.backyardchickens.com/forum/viewtopic.php?id=28031
Here's another one I found, too, just now, probably caused by cedar bedding:
https://www.backyardchickens.com/forum/viewtopic.php?id=45105
I would swear there was one, too, with something found in the ear canal, but I can't find it now, sorry. However, this apparently sometimes happens with chicks who later may grow out of it--so long as they're eating drinking and pooping, that's a good sign.
I did several searches for the post on Friday, but I was dealing with my own chicken emergency and was actually on my own time, not technically "at work"--however I work remotely from home and sometimes will check in my off hours to see if there's been an emergency email. That's when I saw yours.
I'm sorry, but sometimes we really just don't know what may be wrong, and we do give you the best advice we can. I often send people here for good advice, too. You sounded panicked and terribly worried--understandably. I know what that feels like. I was shaking from my own experience as I wrote you back. I watched your video with my hen in my arms, trying to soothe her.
I didn't want you to have to feel the way I was feeling--panicked and worried--any longer than necessary. I didn't want to leave you hanging, wondering all weekend where your response from My Pet Chicken was. I'm sorry I didn't have the answer, or the post to direct you to immediately, but I tried to give you the content of it from my recollection, and some sort of comfort that your chick may well grow out of it, and that My Pet Chicken would be there for you.
We're not just people who work at a hatchery because we happen to live near to one and it's a convenient job. We work at My Pet Chicken because we're all so obsessed with chickens we'd run barefoot down a mountain to save our hens from a bobcat.
https://www.backyardchickens.com/forum/viewtopic.php?pid=898850
Then we come back inside and try to help other people save their birds, too. We love chickens. It's not just a job.