I think a problem with shipping might be that it's not a direct route. If you follow tracking for other orders, they stop at other states and cities before they get to the destination. So maybe from Texas they go somewhere colder? Before you get them? Totally just guessing based on ordering merchandise from other states.Thanks, I will call again tomorrow and ask if they can add a heat pack. I'm not sure if they offer express shipping.
What is "ideal" shipping temperature? I sort of thought that even though it is January, the temps here are probably close to what people in the north get in springtime.