Thank you all again for the encouraging comments. I'm so glad to know that my perceptions about this deal were not off. They were shipped Express, Danny, and surprisingly they only took one day to get here. I mentioned that on my other thread too. That is the funny thing, this is the first shipment in a few years that we have had shipped by Express and got the next day and the birds arrived in worse shape than ever (Express and Priority both seem to always take exactly two days to get here). That initially made me think that something else unusual happened in addition to the age of the chicks.
Anyway, to reiterate, I really hope they learn the lesson about shipping juveniles/chicks like this. It is illegal for a reason. I never would have agreed to chicks over a day old or different ages. Unfortunately, I have seen a few sellers recently advertising that they are shipping chicks from 1-3 weeks old. I just don't understand the incentive for doing that. Chicks in that phase of development just cannot tolerate going off food and water. I am tearing up even thinking about what those chicks suffered. I still also really question what happened that so many died. I know some losses should be expected when shipping birds that age, but 9 dead out of 14? They had to have either been in awful shape to begin with or something additional happened along the way. It all just makes me question exactly how long they really did not have food and water and what the whole story is about the chicks (when they hatched, etc...).