Lesson Learned

herfrds

Songster
10 Years
Jan 11, 2010
1,729
29
206
Montana
Last fall we sold this guy a 1/4 beef.
Told him repeatedly that it was just a quarter.
Now I do not let people I do not know to come to our place, so I delievered it to his home.

Afterwards the e-mails started.
This is not enough.
Where is the rest.
Thought it was a half.
Drove me a bit crazy.

Just nit picking.
I kept telling him that that was it. Kept arguing that it was suppose to be a half. It was a 1/4.

This spring he contacted us again wanting a whole beef. Told him we only had a half for sale.
He wanted it. Ok.

The beef is right now sitting in the butcher shop all ready to be picked up.
Gave him the price we are asking. It came out to around $1.89 a pound, including the cost of processing.
That's fair.
He starts nit picking again.
That is not what we charged last time.
That's too much.

Started getting rude and pretty much calling me a liar.

Guess who's not getting a beef from us ever again?

I remember several BYC members talking about this type of buyer. You guys were right. When a buyer starts acting like this, run the other way.
 

jbowyer01

Just Me!
11 Years
Aug 29, 2008
2,974
10
184
Hogansville, Georgia
$1.89/lb
th.gif
Thats a great price. I wish you lived near me lol. Do you have anything in writing? I mean just to protect you?
 

Mattemma

Crowing
10 Years
Aug 12, 2009
5,314
94
291
Good you blacklisted him.What the heck was he thinking buying from you again when he whined last time?
BTW I think that is a good price too.
 

cassie

Crowing
12 Years
Mar 19, 2009
7,114
4,288
491
One of my brother's crazy (emphasis on crazy) friends wanted to buy a beef from us.
actually he wanted us to raise a beef for him. He was to pay a deposit (which was non refundable) and to pay for the upkeep of the calf until it was butcher size. Went fine for a while and then the fussing and haggling started. Brother told him to cough up the money that was due or to kiss his deposit and what he had invested good bye. He didn't so brother sold the calf to someone else. Friend threatened to take us to court. Brother said to go ahead and that sister (me) was a paralegal. Never heard any more about it.
 

Orchid

Songster
9 Years
May 10, 2010
5,240
5
231
North Central MN
We sometimes encounter customers just like this in our business. After the third consecutive unfounded (read: whiny, petty, non-even-a-real-complaint) complaint, I tell them politely that I think we are not a good fit for their needs and that they would probably be more satisified with another company. They have all done one of two things: Either gotten really mad and never called back, or apologized profusely and never complained again. Win-win from my perspective!
 

herfrds

Songster
10 Years
Jan 11, 2010
1,729
29
206
Montana
Went in this morning to pick our beef. Told the butcher this guy was out and not getting the beef. Which surprised him because the guy called him last night to get the "real weight", as he called it.

As we were loading our beef a friend of DH came by and bought the 1/2.
celebrate.gif

Butcher knows to not give the first guy the beef, just in case he tries to pick it up.
Covered all my bases.
 

New posts New threads Active threads

Top Bottom