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Ok. The place for the water doesnt work very well. I highly recommend a wet sponge. Remember, humitity needs to be around 50% thru day 18 and 70 - 80% after that. Having a sucessful hatch without a hydrometer is unlikely. On day 18, the egg turner needs to come out and the incubator goes into lockdown (dont open it). Before I lockdown, I put in a tuperware container with a sponge and about an inch of water in it. Make sure it is tall enough so the chicks wont drown, I learned that one the hard way. I own the exact model you have and have had a couple failed hatches. I read thru the hatching eggs part of the education center and talked to people to find out what I did wrong. Temp and humitity are very important. I bought my thermometor and hydrometer as a set at the local pet shop in the reptile section. Try not to have the incubator open for more than 10 minutes a day. I dont have a fan so every other day I move the eggs from the front to the back of the turner and visa versa to make sure they get evenly heated. I candle on day 10 to check for developement - infertiles are cast out at that point.
Chicks can hatch from day 19 - 25. I try to wait till everyone is hatched before opening the incubator but will not leave a chick in there longer than 48 hours after hatching. I dont move them for 24 hours.
Please understand, I dont want to discourage you from incubating because it can be the most exciting thrill but it is a science and if not properly executed it can be very disappointing.