I picked up my chicks from them on the 22nd. I have no problems getting chicks from them. If for some reason they do start getting sick I will put the sick ones down and call them for a refund or more chicks. It is something that happens but with where they are it is the best deal for me... They are replacing or refunding the purchase price for all chicks that are sick and dying.. I am not going to pay a ton extra for shipping and have those chicks stressed and dying too... I came home with 33 chicks. I only ordered 30 and the gave me an extra pullet for my rainbow pullet pack and an extra blue andalusian roo. And of course you also get the extra rare chick..I still am not sure what it is other then it is a feather footed. I received at least 8 different breeds of pullets and couldnt be happier. I am watching them close to see if they start looking sick but of course that wont be for another week or so. I am not going to let mass hysteria stop me from buying. I have faith that they will make it right if things go wrong and I dont need them to say that it was thier fault to make me feel better. Jenn