Metzer farms customer service

[Jss1000]

How long does it take for metzer farms to reach back out to someone? We ordered 2 call ducks and only got one and 13 chicks. I was wanting to know any info on the 2nd duckling and I wasn’t expecting a bunch of chicks. I left 2 messages does anyone have any experience with this?

 

[nuthatched]

Have you called them?
Most businesses get back within a business day.

 

[Jss1000]

They just reached back out to me and were really amazing and are sending the replacement.