My chicks from Meyers came this morning. The tracking from the PO is useless, according to it they haven't left Mansfield yet. Of the fifteen I ordered, 5 were DOA. One was down and out, but still limp, so I put it under the heat in a small dish, 6 hours later, its alive & moving & eating, so I have hopes it will make it. But my remaining Spitzhauben isn't doing well and there is one other one that doesn't look real good. So far its been the black sumatras and the spitzhaubens that fared the worse. Only one of the bigger chicks so far were dead. Can I complain about the PO now? Next time I order I'll try expedited.