I love MPC. I started out ordering 17 week old mille fluer d'uccles, two roos and two hens. There was a small problem in the order, and they only sent one set. Called them, talked to a real live person and they immediately sent out the second set.
One week after that we had a raccoon attack and lost one of the hens. Because they were older chicks and I was left with one hen and two roosters I called MPC in a panic. Again, I was able to talk to a real, live person who was the sweetest lady in the world. She called the hatchery, explained the situation and they sent me out another hen (even though it was against policy to ship just one older chick). She arrived happy and healthy and has been wonderful.
Because I was so happy with their service and attention I wanted to place an order for some bantams, silkies and frizzles. Again I had to call them because I just couldn't figure out how to get everyone at one time. Unfortuantely the silkies had to ship two weeks before the frizzles, but as of right now, they are all here.
The silkies are almost three weeks old and of the 10 all are wonderfully healthy, happy and no losses. The frizzles are almost a week old, and again while they were teeny tiny when I got them, they are growing and thriving. All 10 have survived to the almost week point with not one problem. Very, very healthy chickies. They arrived with a heat pack and grow gel (?) and were in very good shape.
I would definitely use then again for any little chickie order I had.