I recently sold 2 brooders to a lady who got my name from the local feed store. They had sold me all their brooders and knew I was going to sell some. She called and asked if I would be willing to sell a couple. Well, I had two that I had finished rewiring, so I said sure. I had just used them to brood my meat birds and had them all cleaned up and put away. I have more to rebuild and thought that selling these would help pay to finish the others. I sold one for $75 and one for $65 telling her up front that I had cracked the switch casing while I was rebuilding it, that's why it was cheaper. Well, come to find out she didn't have a clue about these things. The way she talked on the phone I thought she'd had one before. She called today all upset because her birds came today, and she can't get the temp above 80 degs. She's blaming me for the death of one of her chicks because of it. She wants her money back because she's tired of messing with them and they don't work. I told her no, but she could bring them down and I'd test them again and replace the wafers. Which I think is more than most people would do. I'm so upset. I don't want people mad at me and I'd never screw anybody intentionally. I sold them in good faith that they worked. Heck I just used them myself and ate one of the birds I brooded in it just tonight! WHY IS HER IGNORANCE MY FAULT? I warned her up front that wafers were difficult to regulate, that she should have an extra wafer on hand just in case. Not only that, but why is she waiting until the chicks get here to get that stuff regulated? Most of you know that you aren't a true chicken person till you've fought the wafer war! Anyway, it's got me so upset and I having anxiety attacks over it. DH finally said to take the high road, our good name isn't worth the $140 dollars, to tell her we'd give her her money back if she brought them back CLEAN tomorrow. I'm sick of this kind of stuff. I did nothing wrong, shady or even close to grey and I'm feeling awful because of it. I take meds for anxiety already but stuff like this sets me off. I guess the fact that we worked all day yesterday to make $800 just to find out that we ruined a $624 tractor tire and last week it was a $150 tractor tire etc isn't helping matters either. It's just been a bad month getting worse. Sorry for the long rant.