Nature's Hatchery

[fluffychickens]

Does anyone know anything good or bad about Nature's Hatchery?

 

[EweSheep]

Do a search on Nature's Hatchery.

There are more bad reviews than good for that hatchery.

 

[woodmort]

Try here; https://www.backyardchickens.com/forum/viewtopic.php?id=380219

 

[kipper]

I can't tell you much, except that they never returned my call.

 

[kulangi]

Terrible customer service and will not return any calls. Will not do business with them again.

 

[yellowfoot]

Best hatchery EVER!!! The folks are so nice and the birds are the best I've ever seen. I've ordered from 5 places over the years, and they top the list. FIVE STARS! I Will NEVER do business with anyone else but them - they are GREAT and very courteous & helpful. Thumbs up, NH, & thanks for spending all that extra time on my order!

I will post pics of my birds, soon! My kids won all blue ribbons with their birds.

 

[apc]

99% sure that they drop ship. I have heard nothing good from anyone about them. And its a shame because Im very close to them.

 

[EweSheep]

Emailed them once about availablity of chicks and rare breeds, it took them over a month to respond back. It was a nice email but the response time sucks. Even I am at the same state and four hours away from them, not worth my time at all if they can not make the time to respond or do the BYCers orders right.

There are alot of complaints on them already...more bad than good reviews. A very small percentage got excellent reviews, maybe it has something to do with starting out and they did well until their supplier could not help them out with the chick orders.

yes they are the middlemen of the chick orders.

 

[JustDawn]

Very nice customer service, when I got a hold of them. Always polite on the phone. Sometimes took many calls and emails to contact them though.

Shipped 12 birds. Came over night. 4 DOA. 1 died the next day. Didn't ship the right birds (ordered Russian Orloffs - got Speckled Sussex). Took me almost 3 weeks of calling/emailing and sending photos everyday for them to finally say "oh, there was a mistake, you got sussex and not orloffs". On the positive side, the birds that did come are all sweet birds (re-homed though because I wanted Russian Orloffs and I am limited to the number of birds I can have).

Re-shipment #1 Didn't come over night. Wouldn't track order when I requested it. Didn't come the next day. Asked for them to track it. They wouldn't. Said they should be there on Saturday. I panicked because they were closed on Saturday. Chicks didn't come on Saturday. Monday I ask them to find my chicks. They find them in the post office in St. Louis with a damaged mailing label. All Dead. Maybe if they tracked it down they would have saved the chicks. So very sad. Said this never happens twice. Will ship again.

Re-shipment #2 Didn't come over night. Asked them to track. They said they should be here the next day (Friday). When they didn't show up Friday I called and wanted them to track my order. They call back and ask if the post office called me. What? Talked to post office in Tennessee. Said my package was damaged and all my chicks died. I cancel order and request a full refund.

20 minutes after order was cancelled, Nature's shipping department called me. Said they were out of Russian Orloffs for the year. Really? I informed them that my order has been cancelled. - BTW... their website still doesn't say that they are out of orloffs. Interesting.

Still waiting on my refund.