Just lost Dad about 5 weeks ago. Mom is now very sick. She has been trying to get her money from Edward Jones--to pay bills. Old agent suddenly disappeared, new agent put on her account took unsecured loan out in her name(found out when bank called Mom), cashed a large investment in her name and all seems to be gone. When I call customer service of Edward Jones (St. Louis) they are beyond nasty. Edward Jones says that I have to give the embezzeling agent a copy of my Power of Attorney, he has to give them a copy, THEN and only THEN will they look into it. Went to local (IN) Edward Jones agent to see if they could take over the account and agent in KY won't release the money, that's what started my bout w/this corrupt company. Truly amazing.... Don't get me started on doctors in KY misdiagnosis on my Mom. I'm praying she can overcome the ineptness of KY doctors or the lawyers. OK, I'm over, somebody tell me what I can do besides hiring more lawyers so that they end up with all the money.