Yeah, I think I'd start there. The reason I was asking about what the frame was made of is because some folks over on the Mama Heating Pad thread tried just making a short box out of wood, and wood doesn't conduct the heat well - very little of it was right down at the chicks's backs. So if your's is wire, that's great! And I forgot to tell you that the height looks pretty good too, although it would be easier to judge if I could see the chicks under it
too. Mine look like this: