Quote:
Whenever customers tell me how they NEEEED something right now, I think "I NEEEED a million bucks. Sucks to be both of us"
Whenever my kids would whine "but I waaaaaaaaaant....." I'd say "well, I want a million dollars. Guess neither of us is getting what we want."
I say, "Duly noted and recorded. Now I want you to ____. Which one of us is gonna get what we want?"
The correct answer is always that I will get what I want. If I don't get the correct answer then the first task gets a buddy.
When someone at work has a want, I ask when they want it. I usually smile when I ask that, as if I genuinely care about the answer. I am usually testing to see how long I can be on BYC before doing the task....