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He is right, everyone should research breeds and basic care before buying, but as a manager who works in a store that sells live animals he should also be well aware that many more people buy animals on impulse (not saying you did this at all) with absolutely zero knowledge about what they are getting or even how to care for them than people who have researched their breeds. The employees that sell these animals are considered by many of these uneducated buyers as "authority figures" when it comes to knowledge about what they are buying and how to care for them. For an employee to tell a customer that cornish cross chicks will lay brown eggs for up to 3 years is simply appalling. I don't expect feed store employees to know "everything" about the chicks they are selling and some of the responsibility for knowing what you are buying should be on the consumer, but the employee should at least know and tell customers that cornishX are meat birds and not an appropriate breed for someone who is looking for a laying breed. You may be ok with processing your meat birds, but a lot of people who are just looking for laying breeds would not and they would then be stuck with 6 birds that will eat a lot and require special care to keep alive past 8-12 weeks if they choose not to find someone to take them who does want to process them.
He is right, everyone should research breeds and basic care before buying, but as a manager who works in a store that sells live animals he should also be well aware that many more people buy animals on impulse (not saying you did this at all) with absolutely zero knowledge about what they are getting or even how to care for them than people who have researched their breeds. The employees that sell these animals are considered by many of these uneducated buyers as "authority figures" when it comes to knowledge about what they are buying and how to care for them. For an employee to tell a customer that cornish cross chicks will lay brown eggs for up to 3 years is simply appalling. I don't expect feed store employees to know "everything" about the chicks they are selling and some of the responsibility for knowing what you are buying should be on the consumer, but the employee should at least know and tell customers that cornishX are meat birds and not an appropriate breed for someone who is looking for a laying breed. You may be ok with processing your meat birds, but a lot of people who are just looking for laying breeds would not and they would then be stuck with 6 birds that will eat a lot and require special care to keep alive past 8-12 weeks if they choose not to find someone to take them who does want to process them.