Pet Peeves

"Do you carry this product?"

No, we don't, sorry. I'd check Ace Hardware
.

"....Where would it be if you have it?"

It would be down aisle 12, 15ft down, on your right but we don't have it.


*Customer wanders up and down aisles and comes back upset*

"You don't have it!"

No sir, I said we didn't. Try Ace.





Good Morning, can I help you find anything today?

"No, just looking."

*hears customer ask coworker where something is, coworker is new and isn't sure*

Hey [Coworker], it aisle 9, about 12 feet down on your left, eye level on clip strip.

*coworker looks relieved but customer stares at me like the proverbial deer in the headlights*



"Where's this?" *shows screenshot of our website*

Oo, I'm sorry. we don't carry that in store, that's an online only item.

"Your website says you have it!"

We carry it, but not as a regular stock item, we can order it in for you if would like, but it's not in the store. I'm sorry.

*customer short-circuits*

*I indicate the section of the web page that says ONLINE ONLY-SPECIAL ORDER*
I'm sorry, we can order it in and have it to you by Tuesday, would you like to step over to the help desk so we can start the ordering process?


moral of the story:
I STOCK THE SHELVES, UNLESS YOU'RE USING SOME ESOTERIC NAME FOR SOMETHING, I KNOW WHERE IT IS AND IF WE EVEN HAVE IT.
 
I believe we could substitute the lyrics for “My Favorite Things” with this list…

Instead of “Raindrops on roses and whiskers on kittens”

🎶 Pandora plays everything but what’s supposed to be on the station

Gathering my crap especially when it’s rainin’

Windows that stick or are loose in the frame,

These are vexations that drive me insane…🎶

😁
That's great!
 

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