Having lost 8 chicks due to shrink wrapping on my first hatch, then 14 on my second, all due to shrink wrapping, I'd definitely help. I know nothing about bob whites, but for my chicks, helping the pipped and/or zipped chicks that had not made progress after 24+ hrs saved 8 lives. Those babies are now a month old and are huge and gorgeous and healthy (buff, gold and light brahmas).
So, I vote yes!
Warm water, a soft cloth and q tips help. Mine had absolutely no bleeding, but definitely, I think you should do slowly if there's any blood. Mine were definitely dry and ready to come out. Once I extended the pips and zips enough to see the membranes, and saw they were white and thick and dry, I quickly zipped around (using hemostats to sort of "chew" in a circle around the egg) and let the chicks finish. If membrane and shell remained stuck on them after 12-24 or so hours, I helped get it off with very wet soft cloth and q tip.
Good luck!