I am so upset! The postal system has apparently lost my Nankin chicks. Lund Poultry mailed them out on Tuesday. They were guaranteed to arrive by 3 pm on Wednesday (yesterday). I have been on the phone all day with the customer service at the post office. No one can tell my where my chicks are. I'm just sick. They are probably deceased by now. They told me that when the "package" eventually arrives at my post office, I can file a claim. That doesn't help the chicks that starved to death with no water for 3 days. These were not day old chicks. They are a few weeks old. And a very rare breed. They did have a heat pack with them but that only lasts so long. Has anyone else had to deal with this before? I am furious!