Rant/Question - Purchasing a used vehicle from a dealership

From what I have read so far, auto dealers aren't required to refund or exchange anything due to buyer's remorse in PA. I'm still reading the Consumer Protection Law for PA.

HennysMom, you are absolutely right. Normally, that is what I do! I felt very uncomfortable with the whole situation because I hadn't reseached enough on the type of vehicle we bought. My hubby saw it on the lot when the other one fell through and he really wanted it. I said several times "Let's go home so I can research these vehicles more if that is what we want. We don't have to buy anything today." I guess I should have stuck with my gut feeling instead of letting my hubby's puppy dog eyes get to me! Guess I learned my lesson for sure - from now on I will trust my gut and go home and research! One thing I can say is that the price they gave me was in line with KBB and we knew that before buying it (the salesman looked it up because we all thought that the incorrect price on the price sheet was crazy. We watched him put all the information in and could see his screen the whole time, so he wasn't messing with us).

The weird thing is, this was a recent trade in that they had just recently listed for sale. When we test drove it, it hadn't even been sent out to be detailed yet. It was fresh out of their shop after all the mechanical inspections had been done, so I wouldn't think there would be any need to reduce to price online just yet to try to get rid of it. It was still flagged on Auto trader as "newly listed" so I would assume this was their starting price on that vehicle.
 
Hubby's will do that to ya
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dont ya hate those eyes LOL

Well for what its worth, maybe you have the 3 day law at least... check into that and see if you can return it. Call your financier and see what their law is on returning a vehicle. I know here in VA for any contract you sign, doesnt matter for what - you have 3 days to recind it.

I believe for cars, its 7 days - but there may be exceptions to that rule. Lemon law usually doesnt apply for used cars I dont believe but I'm not certain, you'll have to check it out (but then again, you arent saying its a lemon are you?)

Do all the work you can today and see what you can do..

Good luck sweetie.
 
He does it a lot! lol. Maybe someday I'll find a way to become immune to those eyes!

I hope to do some more checking around on my lunch break. If there's nothing I can do, then there's nothing I can do. It sure isn't going to hurt to check, though.

Nope, it's not a lemon... it's a great vehicle as far as I can tell. It seems to have been well taken care of and looks and feels almost like brand new even though it is 5 years old (which is brand new to me... I've never owned a vehicle this new)!

Thanks!!!
 
Update:
I called a friend who also happens to be a lawyer. She said that the are legally bound to that price on the internet. There have been cases before where they (a dealer, not necessarily this one) listed a price by mistake and had to honor it.

So, my first course of action is to write them a letter explaining that I feel that they owe me the difference and including the documentation showing why. I will give them a time limit in which to refund my money and tell them that my next step is to file a consumer complaint with the attorney general's office, write letters to the editor, and maybe even contact the news (the news was my grandma's idea).

We'll see how it goes.
 
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No return unless it's in the sales contract. If you take it back you will get cheated. They won't make the deal unless they are making out on it.
 
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One other thing you may want to do is contact the Division of Consumer Affairs in the state where you bought the vehicle. They may be able to offer some more advice as to the best way to handle this.
Good Luck!
 
It is sad to say but with the lag in new car sales many dealers make a lot of their profit selling used cars , so their intent when you buy a used car is to sell it to you for thousands more than they payed for it or allowed on a trade in. Buyer beware! The best approach is to look at the car at a dealership then go home and research it online (kelly's blue book) return to dealer with said research in hand and then start haggling price. Sad but true a lot of dealers celebrate when they have really ripped someone off. Hope you can work something out with the price difference - good luck!
 

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