I’ve only ordered shipped chicks once, just last week! I ordered from The Chick Hatchery and was very pleased, though I don’t yet know sex, long term health, etc. We had a broody silkie who’s eggs failed to hatch, so I was desperate for a small order of chicks that could be rushed fast as she’d lost a lot of weight from setting. I also wanted only Rispens Marek’s vaccinated chicks as we have a bad Marek’s strain. Finally, I was hoping for chicks of less usual breeds. I like doing everything online if possible, so that’s how I ordered etc. The Chick Hatchery had great customer service by email; they answered questions and sent the tracking number very promptly and competently. We ordered three Favorelles and three blue Ameraucana pullets. They sent an extra Favorelle. My post office let me pick up chicks at 3:30 AM when the truck arrived. Altogether, chicks only traveled about 36 hr and arrived in good shape, with a heat pack and green hydration goo that they had eaten. I’ve had a little bit of pasty butt, but it responded to water with electrolytes and probiotics, plus cleaning as needed. I’ve had them for five days now and they look healthy and vigorous.