So, I followed my fiance's advice and got tires from Sears. Falcon tires, 65,000 mile warranty.
I went and had them rotated on July 11, 2011 (3rd time mind you!) and had put approximately 15,500 miles on them. The guy said "They are wearing out unnaturally fast, but they haven't hit the warranty of 2/32" yet. They're at 3/32"." So, I went on my merry way. The tires have since been jiggling and pulling my car to the right. I went back to Sears today. The attendant refuses to take me seriously. He has a male ego-complex that forced me to involve my fiance. It's MY car! He would only speak SERIOUSLY to my fiance. Really ticks me off.
Anyway, winds up that the tires are 200 miles over the "original tread life" which means, I have exceeded the first 25% of the treadlife mileage of 16,250 by 200 miles. How ridiculous is that? So they will only compensate me 5% of the tire. I bought these tires almost exactly one year ago! Why should I have to pay for anything when the belt inside the tires has broken and the treads are wearing too fast?
So, here's my thing. When I took the tires in originally to have them rotated and inspected for the warranty, should they not have checked the tires at that point when they noticed the tread wear was at an unnatural rate? If so, my tires would have been well under the 16,250 mile limit for the first 25% of tread life.
Am I right to be raising a stink on this? I purchased everything required, have done all the maintenance that was required and still I'm being hosed?
I went and had them rotated on July 11, 2011 (3rd time mind you!) and had put approximately 15,500 miles on them. The guy said "They are wearing out unnaturally fast, but they haven't hit the warranty of 2/32" yet. They're at 3/32"." So, I went on my merry way. The tires have since been jiggling and pulling my car to the right. I went back to Sears today. The attendant refuses to take me seriously. He has a male ego-complex that forced me to involve my fiance. It's MY car! He would only speak SERIOUSLY to my fiance. Really ticks me off.
Anyway, winds up that the tires are 200 miles over the "original tread life" which means, I have exceeded the first 25% of the treadlife mileage of 16,250 by 200 miles. How ridiculous is that? So they will only compensate me 5% of the tire. I bought these tires almost exactly one year ago! Why should I have to pay for anything when the belt inside the tires has broken and the treads are wearing too fast?
So, here's my thing. When I took the tires in originally to have them rotated and inspected for the warranty, should they not have checked the tires at that point when they noticed the tread wear was at an unnatural rate? If so, my tires would have been well under the 16,250 mile limit for the first 25% of tread life.
Am I right to be raising a stink on this? I purchased everything required, have done all the maintenance that was required and still I'm being hosed?
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