Hi Everyone, I ordered my chicks in December and they shipped out Monday night (Feb. 6th). It was a long week and something must have happened with the Postal Service because they didn't arrive until yesterday morning (Friday). All 26 chicks perished in transit. This is my first experience all around. They were to be my first chicks ever and I opted for mail order because I wanted to start my flock early and I also wanted breeds local feed stores do not offer. Pretty devastating to say the least. I'm doing my best to bounce back and I am trying another hatchery this week. It is closer to NY state and they offer heat packs in the box along with express shipping. I am told my experience was highly unusual. I was wondering if that is indeed true? I'm very concerned about these little chicks and was heartbroken over the loss of my starter flock.