so frustrating!

kmatt87

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after the 3rd call i finally got some info about the chicken coop that was being delivered. Turns out there was a 2 wk delay in shipping and NO notification to customers!
I have chicks that need to get out asap due to their size and now the earliest we'll have a safe place to put them in the begining of the 2nd wk in MAY.
They have put a $100 credit on my account for the issues, but if i have chicks get sick/die from this delay they will be reimbursing the cost of shipping and crediting me for the amount of money i need to use to replace any chicks.

I wouldn't be soo frustrated with this if there had been any attempt to notify me of the delay. Then timing would have been allowed to come up with something else, now there isn't. By the time we make/purchase something temporary that would work the coop should be here.
 
Sorry to hear about your troubles with getting the coop. Amazing how inconsiderate some company's are with not keeping in touch with their customers. We all understand problems but like you said a phone call or email would have been nice. Best of luck...
 

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