Well many of us are customers of Ideal and you can guess it, many of us belong to BYC and they probably are appreciative of our customer loyality toward Ideal. You do them good business and they will do us good business on BYC.
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Yes, I learned this the hard way, dealing with McMurray.
I've seen people from Ideal post on BYC numerous times, responding to both good and bad remarks by members on the board. It's impressive, to say the least.
If we try mail order chicks again, we will definitely use Ideal! We should have ordered from them in the first place. Lesson learned!
Believe me I HAD some bad chicks from them a few years ago and this year I cancelled the order of Spitz chicks and they sent it out anyway. They refunded my money 100 percent and the chicks had good homes afterwards.
Would I order again, sure! (for hatchery birds and Spitzhaubens only but not my Orps and Welsummers which I do NOT ever buy those).