Telephone Etiquette

[ksacres]

Quote:
I've had that as my voice mail greeting before

 

[Cetawin]

I do not get it either...it used to drive me nuts...I hated calls like this


Me: Good Afternoon, LadyHawk smith speaking, how may I help you?

Caller: "Who is this again"

Me: "LadyHawk Smith and with whom am I speaking?"

Caller: "Are you a lawyer"

Me (wishful): No you moron, I just happen to be the person the receptionist thought to give the darn call to, I am a copy clerk, do you need an attoreny?" BUT instead

Me: "Yes, how may I help you"

Caller: "Do you have a man"

Me: "Yes, I am married thank you for asking"

Caller: "I mean a man attorney"

Me" "Certainly, please hold" Then I proceed to leave them on terminal ignore until they HANG UP!

 

[jjdward]

If I see that it is a telemarketer, I will answer:
me: Parts Department, this is billy.
tm: may I speak to XXXXXXXX?
me : we don't have an XXXXXXX, we have a Ralph, or Bubba. You wanna talk to them?


Gets them every time.
Also I hate to call a place ant the people talk so fast that everything is one word. Slow down and speak to where I can at least pick out the words!!!

 

[Krysstyllanthrox]

I'm a project manager, so I'm not required to be on the phones but I am friends with our admin staff and get to hear them fuss all the time.

Our company name ends in a com, ie CompanycoN. Our website would be CompanycoN.com. There is a phone company for low income persons that is ComanycoM.

All day long I hear "Thank you for calling CompanycoN, how may I help you? *waits for response* We are not the phone company."

We've had people sit on the phone and argue with the admins because this is the number that information gave them. One day our Admin that was quitting to go on maternity leave told them if they would just enunciate that they wouldn't get the wrong number.

 

[miss_jayne]

our phone is listed in our daughter's name and my maiden last name. so when telemarketers call asking for her, we give her the phone. she listens to the schpeal. when they ask her for x amount of dollars she'll say, "Well, that is a little high for my budget."

they will try to work it out with her. she'll go on and on with them. eventually she'll tell them she only gets blah blah amount an hour for babysitting or horsesitting etc. it's great.

or she'll ask them if they are supposed to be asking minors for money. it's just fun.

the best is when i tell them that she is a minor and cannot be sold anything, take her off the list. they ask me WHY she is allowed to have her own line and HOW dare i spoil her like that and i should have the money for their products etc!

 

[beak]

How about when someone calls you and they put you on hold.

I also hate it when you call a cell phone and it answers and has you listen to 3 minutes of rap music before the message comes on.

 

[HorseFeathers]

Quote:
I've had that as my voice mail greeting before

LOL, yeah, I recently changed our message to:

"Hello? (pause) Hi! We're not home right now, please leave a message and we'll get back to you later."

Then my mom changed it to a boring, sensible one.

I am already plotting a new message involving broccoli and the refrigerator... bwahaha...

 

[piecemaker]

Quote:
That used to make my kids so mad when I did that to their friends.

We have some friends that when you call them and you don't respond the way they think is right they tell you to call back when you can responed to their "Hello Blank residents" ( you should say)
hello this is So and So may I please speak to Who ever Thank you

Caller ID is sooo bad. Even if you know it's me please be polite when you answer the phone

piecemaker

 

[ScoobyRoo]

Quote:
You just gave me nightmares again! I HATE chuckie!

 

[wombat]

our phone is listed in our daughter's name and my maiden last name. so when telemarketers call asking for her,

We used to have a phone line listed in the dog's name back in the old days. He used to get telemarketing calls all the time. We'd call him to the phone, put it on speaker, and then after a bit we'd pick up the tennis ball so he'd bark at them.

We got jumk mail for him too. We nearly got him his own Visa card once, but they called because he had no social security number on his application.

I don't know what they were thinking, we'd correctly listed his age as "5" and his occupation as "security guard." When the bank called, we told them he couldn't come to the phone, but that he probably didn't have a social security number because he was German and that he probably couldn't call back because he had no thumbs and couldn't pick up the phone very well.

We also once got two calls from AT&T within about 10 seconds of each other on our two lines. We conferenced them together and left them that way, and it took about 5 mins before they hung up. We had them on speaker (with our end on mute), each trying to sell the other long distance and then trying to figure out why they were talking to each other. It was hillarious.​