UPDATE For those that helped with the previous post, I thank you!!!! The dying has slowed and we are left with 4 guinea fowl. I did actually speak with a real human at Cackle on Saturday morning. They apologized and asked how to remedy the situation. I let them know that I had canceled the order and did not feel I should be charged for the shipment. After a bit of waiting, they said my credit card would be reimbursed. I hope this happens! They said they are not able to listen to phone messages or read emails at this time. They are just WAY to busy. I had left the messages a month ago. So just beware if you placed a Cackle order and tried to modify it probably will not happen. Take care and thanks again!!!