Wow, that box was pretty beat up! I have never filed a claim before either and so I don't know if the information in this article will help at all, but here is an article that includes information on how to file a claim: https://www.backyardchickens.com/a/the-truth-about-insuring-hatching-eggsOk I wasn't aware of that. I've never filed a claim before. That's what I will do. Thanks guys!
Good luck!