The NFC B-Day Chat Thread

[Madhouse Pullet]

That sounds frustrating Mad Maybe there is a "higher up" at the bank you could call and talk to?

It was a mistake on their end so they messaged the someone higher up. Despite how I feel about the situation, I just want to apologize.

 

[rjohns39]

Good morning everyone

Good morning Mad, have a great day

Good morning all you early birds. I'll leave the worms to the lot of you.

Good morning Sour, have a great day

I lost my temper at the bank on Friday. It wasn't super crazy but I've been dwelling on it all weekend long I do not like confrontation.
Banking with them for 12 years and since COVID, all the originals retired so there's only new people and they wouldnt let me deposit my check because my maiden name wasnt changed in their system. I was trying to explain that I was upset this was overlooked for 4 years but she ignored me... several times so that got me all flustered. I just hate how I can't stop thinking about it and feeling so cringy.

I'll take it

You had every right to lose your temper. Banks are service providers and solid customer service should be their most important goal. The more DHS dabbles with banks, the more they forget their first responsibility.

 

[sourland]

Good morning, Sour. all out of worms, but you can have the spring chicken award.

They took that away the third quarter of my first century.

 

[Madhouse Pullet]

When I closed my business account, the bank made the check for the remaining funds out to the business, rather than to me. It took months to get it straightened out! I was beginning to think that money would be in limbo for the rest of my life.
Don't worry about losing it. I did too, when I apologized the next day, it was like they had already forgotten me!
Rules are meant to be applied with common sense. Some people just shouldn't have any power over the rest of us.

Thank you. I'm sure they see so many people, and run into situations all the time. Looking back, maybe she didnt know how to deal with an upset customer especially how she ignored me.

 

[sourland]

It was a mistake on their end so they messaged the someone higher up. Despite how I feel about the situation, I just want to apologize.

Do what makes you feel best, but I have little tolerance for 'attitude' when it is not my fault. We pulled our accounts from a bank that we had used for 45 years because of poor attitude on the part of management - and explained why we were doing so.

 

[Madhouse Pullet]

Good morning Mad, have a great day

Good morning Sour, have a great day

You had every right to lose your temper. Banks are service providers and solid customer service should be their most important goal. The more DHS dabbles with banks, the more they forget their first responsibility.

Thank you, it does feel validated. I've played it over and over so many times in my head embarrassed it might have brought a "Karen" out of me.

 

[sourland]

@Madhouse Pullet I can spot a 'Karen' a mile away. You are not one

 

[Madhouse Pullet]

Sounds like a fun day for the kids!

I'm a snail today, Mark got the Early Bird worm. Can't remember the last time I slept past 6am.

I need to back track more and catch up.
You were up early for my time zone, I think that counts.

Do what makes you feel best, but I have little tolerance for 'attitude' when it is not my fault. We pulled our accounts from a bank that we had used for 45 years because of poor attitude on the part of management - and explained why we were doing so.

Yeah, I don't like banks but it's out of necessity. I like paper but everything is going electronic

@Madhouse Pullet I can spot a 'Karen' a mile away. You are not one

thank you!

 

[Madhouse Pullet]

Have a good day all.

You too DMC! mooooo!

Good morning DMC,

hope you have a mooooo-velous day!

 

[swampfox440]

Hi Mad,