Terrisa,
File a complaint, her boss has a boss. If it is says hold at post off, call for pickup, don't freeze they have to pay attention to it, it is policy according to my local post offices. Threaten to bake them some cookies using the cracked eggs if they don't knock it off...
I swear, my carrier is lazy but honestly, everyone else here really does try, i.e. why I have even received phone calls in the middle of the night from the main hub p.o. in my area. Wasilla is a much bigger town than North Pole... how can they allow a little backwater show them up so bad. If you file a formal complaint, they do have to address it... trust me when I was a carrier, I had a lady complain that someone was taking her mail... apparently her husband was checking the mail before she could every day. We had to look into it, I had to answer to the carrier boss even though I hadn't done anything wrong.
The squeaky wheel gets oiled first, squeak louder...
I am just hoping my number is on my package... I have no way of knowing when it was sent, who it was sent by other than it isn't coming from you, lol. Hopefully, they wrote eggs on the package, it does seem to help the P.O. communicate better.
Keeping my
that one day your carrier will hear a loud popping noise and realize the sun is out,